Immediate response to flooding and water damage emergencies across Greater London.
Free, no-obligation — we'll call you back fast.
Drain flooding emergencies require immediate response. Whether external flooding from blocked gullies is threatening to enter your London property, or a complete drain blockage has caused internal flooding, our emergency team will respond as fast as possible. Furthermore, our 24/7 emergency dispatch keeps engineers on standby across all 32 London boroughs, so the engineer who attends your job is genuinely local rather than being routed across the city in heavy traffic. We are equipped for flooding emergencies — with pumping equipment for standing water removal and high-capacity jetting for clearing the blockage causing the flood. In addition to immediate flood relief, our engineers carry incident reporting forms that capture the conditions, cause, and remedial work in a format suitable for insurance claims. Therefore, if you need to claim on a buildings or contents policy for water damage, you have the documentation ready to go on the same day rather than scrambling for evidence days later. As a result, our flooding emergency customers consistently report smoother insurance claims and faster pay-outs. That said, where a flood has been caused by a blockage in a Thames Water-adopted sewer or shared private sewer, we provide the supporting CCTV evidence and reports needed for a full cost-recovery claim against the water company. Every flooding emergency call-out includes a full post-clearance flow test and recommendations to prevent recurrence.
Emergency call received and nearest engineer dispatched
On arrival, assess source and cause of flooding
Isolate any risk of ongoing flooding where possible
Remove standing water if required
Clear drain blockage causing the flooding by high-pressure jetting
Confirm drain is flowing and flooding risk is eliminated
Advise on follow-up drainage improvements
Flooding emergency call-outs in London are priced on arrival based on the extent of the work. We always quote before starting work and aim to keep costs proportionate to the situation.
Flooding from a blocked drain may be covered by your home buildings or contents insurance, particularly if it has caused damage inside your property. You should report any flood damage to your insurer promptly and retain documentation of the cause — our job report serves as evidence of the drain blockage and clearance work.